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They yell and shout and try to intimidate. They whine and demand inordinate amounts of time. They push your buttons and raise your blood pressure. Who are they? They’re the Customers from Hell. Winning with the Customer from Hell by Shaun Belding offers realistic, practical, and anecdotal solutions to this problem.
230 Pages
8in * 5.5in *
0.681lb
April 27, 2004
Toronto
CA
9781550226300
eng
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