Learn About Accessibility at All Lit Up
All Lit Up, a project of the Literary Press Group of Canada, is committed to excellence in providing services and support to readers and customers who visit our webstore. We have taken steps to reasonably accommodate the needs of customers with disabilities. Upon hiring, our employees receive training on how to provide assistance to people with various disabilities. We will communicate with people with disabilities in ways that take into account their disability, ensuring that they have the best customer service experience possible.
Although All Lit Up does not currently sell large print formats of the books in its catalogue, it does sell thousands of ebooks, which can be adjusted on a device (e-reader, tablet, computer, or phone) so that the font size increases or decreases to the reader’s preference. This provides readers with a substitute large print option for purchase, when an ebook format is available for that title. If you have purchased an ebook from All Lit Up and need assistance in changing the font size, please contact us. At this time, All Lit Up is not selling audio books.
At All Lit Up, your satisfaction is important to us. Customers are invited to provide feedback, and if you feel that these standards have not been met in your situation, please contact us by phone or email.